1. WHEN WILL MY ORDER BE SHIPPED?
-Shipping charge: Free for all orders.
-Handling time: 1-3 business days
-Transit Time : 5-8 business days
2. WHAT IS YOUR RETURN POLICY?
Please email us at [email protected] for the return address and always include your ORDER NUMBER and FULL NAME in your email.
3. CHANGE OR CANCEL MY ORDER
You may exchange or cancel your order and address details within 24 hours after purchase. Please contact [email protected] as soon as possible with your change requests, and label the subject line: CHANGE MY ORDER or CANCEL MY ORDER and make sure to include your FULL NAME and ORDER NUMBER. We will confirm when your changes have been made.
4. WHO DO I CONTACT FOR PRESS INQUIRIES?
For all press inquiries, email us at [email protected] and your email will be forwarded to the right person!
5. WHAT CARRIER DO YOUR ORDERS SHIP WITH?
All US orders are shipped via Port Express.
6. ARE THERE DUTIES FOR AMERICAN ORDERS?
No additional fees!
7. WHAT METHODS OF PAYMENT DO YOU ACCEPT?
We accept all major credit cards through our merchant service provider Visa, Mastercard, American Express, Discover, JCB, Diners Club, Apple Pay.
8. CAN I RECEIVE A REIMBURSEMENT?
However, you can get your money back by returning the product, If you are not happy with the product you’ve received from us.
For more details:
Phone: +1 2029674541
Email: [email protected]
Address: 476 State St, Rochester, NY 14608, United States